About Us

Ascot Care Agency is an independent, family run business with over 30 years’ experience in the care industry.

The agency was founded in 1999, and have since gained a reputation for providing a professional, caring and reliable service in the provision of staff to hospitals, the mental health sector, nursing and residential homes.

Our family also own and run six care homes throughout the North East of England, so we fully understand the problems associated with staff shortages in the nursing sector where RGN and RMN nurses are becoming ever more scarce. 

We are continually investing in training and always provide an exceptionally high standard of staff and associated service. We are committed to quality, and have been awarded BS EN ISO 9001:2008, registered with The Care Quality Commission, Investors in People recognition, The Armed Forces Corporate Covenant (bronze award) and member of the Federation of Small Businesses.

Personal Service

Our trained Nurses and experienced Care Assistants are all interviewed, referenced and pin checked. All our current staff have now obtained an enhanced level DBS that includes the POVA check and it is our policy that under no circumstances will any member of staff work without one.

We have a large bank of Qualified Nurses and Carers for you to use as a resource when you are short staffed. All of our staff have successfully completed in house training, which includes all aspects of care. We also offer clients and other health care professional spaces on our moving and handling and first aid classroom based courses, which can be delivered at our training suite based at our office or alternatively at your establishment.

Outstanding Reputation

Ascot Care Agency has an outstanding reputation for taking care of its clients, service users and staff, whatever their needs. Our office staff are friendly, helpful and will always cover your staff requests quickly and effectively. One of us will be at the end of the telephone 7 days a week, 365 days a year.